In our rapidly evolving yet unpredictable world, personal safety is of paramount importance. Cutting-edge technology has been integrated to address emergency situations, providing people with advanced tools to protect their personal security. The application iAlert Plus is an excellent example of how technology contributes to this field.
Understanding the Mobile Application
The iAlert Plus app, equipped with cutting-edge technology, offers reassurance and awareness. With its specially designed 'Panic Button', 7-day location tracking, identity information retrieval, and notifications, it stands out as the ultimate solution for protecting individuals at every moment of their lives.
Safety Everywhere: The Core Features
iAlert Plus was designed to meet the needs of those who prioritize their personal safety. Whether we’re talking about an experienced traveler, an elderly person—with or without medical conditions—a young adult, or someone working in a high-risk or high-responsibility profession, this app is intended to meet each individual's unique safety needs. It provides a sense of security and access to immediate assistance.
With a simple press of the 'Panic Button' on their phone, the user can send an immediate distress signal to two of their contacts or even to a specialized Security Operations Center (SOC). This signal includes the location, contact information for pre-declared emergency contacts, a predefined message with instructions, and a short recorded message of up to 15 seconds. The specialized SOC team quickly analyzes the incident's location, reviews the message, and forwards the information to the appropriate authorities for immediate action. In critical situations, this rapid response can mean the difference between life and death.
7-Day Location Tracking. This feature ensures that contacts and the SOC (Security Operations Center) will know where the user has been over the past week. In emergency situations, this data can be invaluable for search and rescue efforts.
Identity Retrieval. In a critical situation, it's important for the user to have a few but essential pieces of information accessible on their phone in one place. iAlert Plus includes the "Who I Am" feature, which allows users themselves—or those who have access to the user’s phone at the scene of an incident—to retrieve identity details. This simple yet valuable function stores a brief medical history of the user. This capability ensures that, in an emergency, essential information is readily available in iAlert Plus, allowing those ready to help to be aware of the user's specific needs.
Critical Alerts. The app also keeps users informed about emergency threats through its alert feature. It provides real-time updates and instructions from the SOC regarding urgent situations in a specific geographic area, along with other critical information. This feature ensures that iAlert Plus users, in coordination with SOC services, stay informed about potential dangers and are able to take the necessary steps to remain safe.
Security in the User’s Hand. One of the most important features of iAlert Plus is its ease of use. Unlike other personal safety devices, iAlert Plus takes advantage of the one device users undeniably use the most—their mobile phone. The app can be downloaded for free from the App Store and Play Store, with optional SOC subscription plans available at low cost and in various countries.
A Complementary Tool to Government Services. While the European Union's emergency services, such as 112, are essential, iAlert Plus serves as a complementary solution for personal assistance in emergencies. In situations where "every second counts," these additional solutions can make a difference—and save lives.
iAlert PLUS in Collaboration with the SOC
The app iAlert Plus is an excellent example of how technology contributes to this field, but the assistance of experienced personnel in handling such situations is the critical force in these events. Through the Realview 4security and the Monitoring section, the Security Operations Center (SOC) processes all data from iAlert PLUS as soon as the user requests it. It routes the help messages for any arising issues and suggests the optimal workflow and actions with the ultimate goal of speeding up the ideal solution. Realview 4security aims to fully organize the SOC's efforts to provide the required "visibility" during critical events.
Monitoring Section (photo: MONITORING SECTION)
With this section, the SOC gains a comprehensive view of everything it manages. Supported by AWS and enhanced with advanced Artificial Intelligence (AI) models, it collects, correlates, and presents data—from complex environmental interactions to solving intricate problems.
Essentially, in this section, the company's SOC responsible for monitoring the facilities, people, or systems of clients is fully equipped. The operation of the SOC with Realview 4security, in combination with AWS, enables the integration of systems at multiple and different levels, providing capabilities for project implementation beyond any limits. Below, the section is summarized.
Signal Management
Signal Registration: Every signal received at the SOC is automatically recorded in the system, including information about the type of signal (e.g., intrusion alarm, fire, sensor threshold level), the time of sending and receiving, the location, and the status of the object that sent the signal.
Signal Analysis: Realview 4security analyzes each signal and links it to the corresponding projects or clients, providing reports that help managers monitor the status and effectiveness of processes.
Immediate Response and Notification: When a signal is triggered, the system immediately notifies the relevant staff to take the appropriate actions. If intervention is required with a client or guard, the system alerts the responsible person.
System Management
Here, the SOC can add and manage every device of the client, such as iAlert PLUS, the classic alarm system, the video surveillance system, any location tracker, any sensor, or any IoT device. It monitors, manages, and acts immediately for the benefit of the client. Realview 4security, in combination with AWS, enables the integration of systems at multiple and different levels, with encryption added even if it is not initially supported by the manufacturer.
It is also possible to control the devices and regularly upgrade their operating systems on a large scale, which offers cost savings in operations as well as an excellent security framework, as vulnerabilities in client protection often begin at this point.
Event Management
Event management is the system's interface with the human mind. The SOC managers and the action team at the decision center and in the field interact with Realview 4security, receive information, and clearly document the actions taken. Here, the SOC can receive any command, whether it originates from a client’s instruction or artificial intelligence, and act accordingly. The handling process allows them to add and manage each client’s event, with predefined procedures and commands or even emergency ad-hoc solutions to address a problem.
Realview 4security, in combination with AWS, enables the integration of systems at multiple and different levels, with multidimensional visualizations on control center screens, as well as automatic phone calls to involved parties or notifications and emails with specific action instructions.
Every action related to an event and the corresponding response is recorded in the central database, secured to prevent any alteration by users, and stored for up to 10 years. Ultimately, it is available for management, security authorities, insurance companies, as well as for internal staff training and even for training artificial intelligence models.
The Multidimensional Realview 4security
Five dimensions that make Realview 4security a unique software.
1st: Each section of Realview 4security is interconnected with the others at the software code level. This dimension is called the core. All data is centralized in the world’s most powerful and secure database, encrypted end-to-end, and exists simultaneously in at least two (2) different AWS data centers.
2nd: The next dimension is that of AWS, where each section communicates with more than 80 AWS services to carry out all the tasks assigned. The security, resilience, and communication of Realview 4security rely on this global technology, absorbing all solutions into a cost-effective, easily scalable size, with measurable costs.
3rd: The third dimension is the support of the code and the entire solution of Realview 4security, which is provided by a team of distinguished developers with many years of knowledge and certifications in the field of security. It is complemented by the large AWS support team, available globally, which communicates in multiple languages and with support contract frameworks up to 24x7x4.
4th: The fourth dimension of Realview 4security is provided by REFORM's own clients, where interaction and collaboration can occur between corporate entities that wish to exchange security services complementarily. Here, Realview 4security clearly and securely consolidates the necessary employee registers and the related system information, processing them for the time required by each corporate entity.
5th: A multidimensional construction, Realview 4security is "open source" technology and offers the advantage of code ownership by the client. Its fifth dimension concerns the power it gives the client to develop their own code parts, patented solutions, and algorithms, without worrying about the loss of their intellectual property.
Embrace the combined power of iAlert PLUS by Almooond and Realview 4Security by Reform.
This dynamic duo turns security data into strategic intelligence, enhancing the accuracy and effectiveness of security services.
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